Faq
All customers must meet the requirements of:
• Minimum age of 21 years. For high performance vehicles, the minimum age will be 25 years;
• Present a valid driver's license;
• Present a major credit card in your name at time of rental, with available credit. In addition to the advance rental cost, an additional fee may be required, or
• Meet requirements based on deposit type. Present a debit card or other acceptable form of payment, subject to eligibility described in the payment policy.
Customers residing in the United States, US territories or Canada must present a valid, government-issued driver's license that includes a photograph of the customer. Digital licenses are not accepted. The driver's license must be valid for the entire rental period.
It is the responsibility of international customers traveling to the United States to check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. The following practices are used to ensure that the customer presents a valid license at the time of rental.
Customers traveling to the United States from other countries must present a valid, unexpired driver's license from their home country, including a photograph. If the home country driver's license is in a language other than English, with a Latin alphabet, for example Spanish or German, an international driver's license is recommended, but not required, for translation purposes in addition to the driver's license. home country driver's license.
If the home country driver's license is in a language other than English, but the alphabet is not Latin, for example, Arabic, Japanese, etc., an international driver's license is required.
If the international driver's license cannot be obtained in the country of origin, it may be replaced by a professional typed translation, however, always with the presentation of the driver's license from the country of origin.
No customer will be able to rent a vehicle presenting only the International Driver's License. The international driver's license is just a translation of the customer's home country driver's license and they may be asked to provide additional documentation such as a valid passport.
Photocopies of driver's licenses are not accepted.
Student licenses are not accepted.
Temporary driver's licenses may be refused if the rental location cannot verify the customer's identity or verify the authenticity of the temporary license. Additional government-issued identification may be required.
Yes, we can study your needs on a case-by-case basis. During your booking on the website, all your documents and credit cards will be verified and/or additional information may be requested. At that time, you will be able to choose pre-determined locations for car pick-up and drop-off or other unspecified location, for example, drop off at your hotel. For each location you choose, there is a delivery and return fee, or it may even be free, depending on the location.
After delivery of the vehicle at the chosen location, all documents presented during the reservation will be requested for verification.
Lynx Rental Cars' base of operations is located in Orlando, Florida, but we offer a variety of vehicle delivery and return options.
In view of the reduced pricing policy applied by Lynx Rental Cars, these rates are worth a lot to the customer, which will give you more flexibility and time savings on your trip.
150 miles a day.
Additional or unlimited miles may be offered during your booking.
Vehicle change is on a case-by-case basis and according to fleet availability. Last minute changes may result in rate changes due to day of the week, vehicle class, holidays, weekends, etc. $50 fee.
Mastercard, Visa, Discover, American Express, Google Pay, Apple Pay.
There may be an additional processing fee for using a card, depending on your brand.
No, unless you are a spouse or domestic partner, included as an additional driver at the time of booking. The renter's spouse or domestic partner who meets the same age and driver's license requirements as the renter are authorized drivers at no additional charge. Any additional drivers will pay an additional $20 per day fee and they must also purchase insurance at the time of booking. See our promotions.
An additional driver, other than the spouse or domestic partner, can only be added to the contract on one of our operational bases and may be added or removed midway through the contract. When adding an additional driver midway through the contract, both the renter and the additional driver must be present at the location.
Attention: When booking through third parties, the relationship is with the Tour Operator and not directly with Lynx Rental Cars. As a result, some benefits may not apply.
All additional drivers must meet age requirements, present themselves at the rental desk with the main renter, and present a valid driver's license.
No. Out of respect for all our customers, smoking, eating or drinking (except water) is not allowed inside the vehicles!
A $250 fine will be charged to violators of this guideline.
No. As a business security measure, vehicles are tracked, but the data is not accessed or disclosed during the lease, unless there is an alert of an accident or use outside the company's guidelines. Your privacy will never be invaded
You must purchase renters insurance and have complete peace of mind during your trip!
By default, all vehicles will be delivered with a full tank. You will have two options on how to pay for fuel:
A) Pay at time of rental: This option allows you to pay for a full tank of fuel at the time of rental and return the car with an empty tank. Remember, no refunds will be given for unused fuel. The initial fuel quantity value is an estimate based on current prices and the average tank capacity for the chosen car class, and may change at the time of rental.
B) Pay on Return: This option allows you to return the vehicle with a full tank of gas or pay Lynx Rental Cars at the end of the rental for the fuel used but not replaced. The value per gallon/liter will be higher than fuel prices at gas stations.
Lynx Rental Cars' rental policy allows most rental vehicles to be driven only within the State of Florida, however, if the customer wishes to travel outside of Florida, this must be communicated immediately during booking. Please contact [email protected] or directly at your rental location for further details on these restrictions.
All reservations are valid for 24 hours from the scheduled pick-up time for flights that are delayed.
We will be open for up to 2 hours after the official closing time of the public service, to assist our customers who are delayed due to their flight.
When making your reservation, whether online or with an agent, include your airline and flight information. With this information, we will be able to provide you with the correct assistance and serve you in the best possible way.
Yes, but out of respect for all our other customers, any type of pet must be stowed in its transport crate and the car must be returned without any traces of fur or other dirt, to avoid cleaning fees and allergies.
There is an option for you to purchase 24/7 Roadside Assistance (RSA) from Owner for an additional fee. If you purchase 24/7 Roadside Assistance, Owner agrees, subject to actions that invalidate the Collision Damage Waiver, to contractually waive Renter's liability for the cost of providing 24/7 roadside assistance (when available), including Towing Package within a 25 mile radius, delivery of the vehicle to the nearest repair shop for repairs, replacement of lost keys including remote entry devices, flat tire service if no spare tire is available, the vehicle will be towed. The cost of a replacement tire is not covered by RSA, locking service if keys are locked inside the vehicle, jump starters and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is no fuel.
If Renter does not purchase RSA, or RSA is invalidated for violating driving guidelines as set out above, roadside assistance will be available, but standard fees will apply. For roadside assistance, contact [email protected] and let us know in detail what happened, exact location.
All our cars have transponders installed and properly numbered, so for your economy, convenience and time saving on your travels, you won't have to stop to pay tolls, go ahead and enjoy your trip.
No, in addition to saving time, when you go through the toll directly, you enjoy special rates, charged by the toll administrators.
After finishing your rental, the entire toll amount used will be charged from your credit card, plus a small administration fee per day used (see tariff table during the beginning of your reservation). Due to processing time, some debits may occur up to 4 days after the end of the rental.
Traffic and parking infractions are charged directly to the vehicle's driver's license holder and not to the license plate, so you will be informed.
FREQUENTLY ASKED QUESTIONS FOR APP DRIVERS
Yes, an incidental hold of $350 plus the cost of the rental will be guaranteed to your credit/debit card at the beginning of the rental. Payment card policy
A minimum booking of seven days is required. You can extend your rental up to three times, every seven days. Every 28 days, the vehicle must be returned to the store where it was picked up or to another place previously agreed in the contract, so that an inspection and preventive maintenance can be carried out, after which a new 28-day contract will be made. During the preventive maintenance time, another vehicle will be made available to the customer, in the same category or another category of his choice, if he chooses to do so, or he can wait for the preventive maintenance to be completed.
Yes, liability protection (When driving outside the app, LYNX RENTAL CARS provides for minimal financial liability as required by applicable law, but the renter is responsible for all other liabilities incurred. App Drivers offers additional coverage for driving on the app. LYNX RENTAL CARS may not offer any additional protection products, including insurance products. Terms and conditions apply to all protection and insurance products, and coverage may vary depending on local laws) and standard maintenance are included, 250 daily free Miles for App Drivers driving and personal use, and Limited Vehicle Damage Protection (The LYNX RENTAL CARS Damage Waiver applies to physical damage to the vehicle itself in excess of US$1,000 incurred outside of the app and in the app prior to accepting a passenger's claim. In addition, when outside the app, LYNX RENTAL CARS maintains automotive liability protection for personal injury or property damage caused to third parties in compliance with financial liability requirements under applicable laws. Learn more about the insurance that App Drivers maintains on behalf of partner drivers who operate on the App Drivers app. LYNX RENTAL CARS may not offer any additional protection products, including insurance products. The Terms and Conditions apply to all protection and insurance products. The terms of the LYNX RENTAL CARS Damage Waiver can be found in the Rental Agreement, Addendum to the Rental Agreement and online) included.
Weekly rental rates are offered for flexibility. Basic rental rates are very competitive and a wide range of vehicles is available. Preferred pricing is available for mid-size sedans such as a Toyota Corolla or similar. A refundable security deposit of $350 will also be charged by LYNX RENTAL CARS when you pick up the car. Rates apply only to rentals in approved locations and cannot be combined with any other discount or offer.
Create your App Drivers account and complete the background check. Once approved, go to www.lynxrentalcars.com , in the "Vehicles" section and choose "Rent a Vehicle". You should also send a message to [email protected] and request your reservation, informing them of your choice to be a rental to drive with App Drivers and we will be happy to arrange everything.
To be approved, you must meet these requirements:
(a) Your account must be in good standing with LYNX RENTAL CARS; (b) Be 21 years of age or older;
(c) Have a valid driver's license;
(d) Have a valid credit or debit card.